Community Guidelines

Last updated: April 2, 2026

Our Mission

CloakShell is built for communities that value privacy, respect, and genuine connection. These guidelines help maintain a safe, welcoming environment for all users. By using CloakShell, you agree to follow these guidelines.

1. Respect Others

Treat all community members with respect and dignity
Disagree constructively. Attack ideas, not people
Do not engage in harassment, bullying, or intimidation
Hate speech and discrimination based on race, ethnicity, gender, sexual orientation, religion, nationality, age, or disability are prohibited
Respect others' privacy. Do not share personal information without consent
Do not impersonate other users, public figures, or CloakShell staff

2. No Doxxing

Sharing another person's private information without their explicit consent is strictly prohibited. This includes but is not limited to:

Real names (when not publicly shared by the individual)
Home or work addresses
Phone numbers
Workplace or school information
Financial or government-issued identification information
Photographs intended to identify someone against their will

Doxxing is a zero-tolerance offense. Any account found to be sharing others' private information will be permanently banned without warning.

3. No NSFW Content

CloakShell has a strict no-NSFW policy. This includes:

Sexually explicit or suggestive content
Graphic violence or gore
Content depicting or promoting self-harm
Drug-related imagery
Hate symbols or imagery
Content that sexualizes minors in any way (zero tolerance)

Automated enforcement: uploaded images and videos are automatically scanned for prohibited content before being stored. Flagged uploads are rejected before they reach the community. Public-facing fields like usernames, display names, community names, channel names, and role names are automatically filtered for prohibited content.

Automated moderation is a first line of defense. Human moderators review reports and may take action on content that bypasses automated checks.

Violations result in immediate content removal and may lead to account suspension or permanent ban.

4. No Spam or Manipulation

Do not flood channels or forums with repetitive content
Do not use bots or automation to send unsolicited messages
Do not engage in phishing, scams, or deceptive practices
Do not artificially inflate engagement or manipulate the platform

5. No Illegal Activity

Do not use CloakShell to plan, promote, or facilitate illegal activities
Do not share pirated content or infringing material
Do not distribute malware, exploits, or harmful software
Do not attempt to hack, exploit, or compromise the platform or other users' accounts

6. Community Moderation

Community owners and moderators are responsible for enforcing these guidelines within their communities. They may set additional rules as long as they do not conflict with these platform-wide guidelines.

Moderators should:

Enforce rules fairly and consistently
Not abuse moderation powers for personal reasons
Escalate serious violations to platform administrators

7. Reporting Violations

If you see content or behavior that violates these guidelines, please report it using the in-app reporting tools. Reports are reviewed by our moderation team. You will not be penalized for reporting in good faith.

8. Enforcement

Violations of these guidelines may result in:

Warning: for minor or first-time violations
Content removal: offending content is removed by community moderators
Kick: removal from a community without a ban
Temporary ban: temporary suspension from a community or the platform
Permanent ban: permanent removal from the platform for severe or repeated violations

The severity of enforcement depends on the nature and frequency of violations. We aim to be fair and proportionate in all moderation actions.

Appeals

If you believe a moderation action was taken in error, you may appeal by emailing hello@cloakshell.com within 14 days of the action. Appeals are reviewed by a member of the moderation team who was not involved in the original decision. You can expect a response within 7 business days.

9. Contact Us

If you have questions about these guidelines or want to appeal a moderation action, please contact us at hello@cloakshell.com.